Big Plant Nursery Reviews
(Rated by 15 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Customer Service4.7
- Return Policy4.7
- Good Value4.6
- Price & Quality4.3
Recent Customer Reviews (15)
Steven McDonald
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Ruth Price
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Louise Primm
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Ronald Manzano
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Taylor Law
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Gary Cochran
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Brian Turner
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Connor Curtis
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Cashton Payne
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Sophie Horton
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Payment Methods
Accepted Payment Options:
Prices for items on Bigplantnursery.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Big Plant Nursery credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Big Plant Nursery Pros & Cons
Pros
1
Variety of Plants: Big Plant Nursery offers a wide variety of hardy exotic, architectural, and rare plants.
2
Customer Reviews: The nursery has a high overall rating of 3.9 out of 5 stars based on 33 reviews, indicating positive customer experiences.
3
Customer Service: The nursery is open seven days a week, and customers can receive friendly and helpful advice via email or phone.
4
Sustainability: The nursery promotes sustainability and environmental awareness, which is a significant aspect of their business.
5
Jungle Tea Room: The nursery features a cozy 'Jungle Tea Room' offering snacks, cakes, and coffee, providing a pleasant experience for visitors.
CONS
1
Customer Service Issues: Some customers have reported poor communication and unresponsive customer service, particularly during busy periods.
2
Limited Overseas Shipping: The nursery does not currently offer overseas shipping, which might limit its reach to international customers.
3
No Dogs Policy: The nursery has a no-dogs policy except for service dogs, which may be a drawback for some customers.
Big Plant Nursery Features and Benefits
Features
Variety of Plants
Offers a wide variety of hardy exotic, architectural, and rare plants including choice trees, flowers, grasses, bananas, gingers, shrubs, palms, bamboos, cacti & succulents, and trees such as olives.
Plant Range
Specializes in unique species from temperate regions around the world.
Mail Order Services
Enables customers to order plants online for convenient delivery.
Delivery and Planting Services
Provides delivery options including courier, own transport, pallet delivery for large plants, and professional planting services.
Delivery Tracking
Customers receive email notifications and tracking information upon dispatch.
Collect from Nursery
Allows customers to pick up purchases during opening hours (Mon-Sat 9am-5pm, Sun 10am-4pm).
Expert Horticultural Advice
Passionate team of horticulturists offers friendly advice and consultancy via email, phone, or in-person.
Friendly Staff
Over 10 staff members available seven days a week to assist customers.
Jungle Tea Room
Cozy on-site tea room offering snacks, cakes, and coffee for a pleasant visitor experience (open Wednesday to Sunday).
Sustainability Focus
Promotes sustainability, environmental awareness, and reduces ecological footprint.
High Customer Rating
3.9 out of 5 stars based on 33 reviews, highlighting positive experiences with plant selection, staff, and service.
Convenient Opening Hours
Open Monday to Saturday 9am-5pm and Sunday 10am-4pm.